Your infrastructure in top shape
A stable IT environment requires more than just intervention when something goes wrong. Just like you regularly take a car to the garage to prevent issues, your IT infrastructure also needs scheduled maintenance and thorough checkups to stay in optimal condition.
Does this sound familiar?
We hear from many customers about the challenges they face in managing their IT infrastructure.
Delayed updates and patches
Important updates and security patches are postponed for too long, creating risks you’d rather avoid.
No structured maintenance
Your IT team has the knowledge, but not the time to handle maintenance in a systematic and structured way, leaving them constantly putting out fires.
Little to no insight into system health
Because health checks aren’t performed regularly, you don’t really have a clear view of how well your infrastructure is performing or how secure it is.
What can you expect from our maintenance and health checks?
We take care of the maintenance and health checks of your infrastructure. Together with you, our experts develop a yearly plan clearly outlining which updates, patches, and checks are needed.
You get a predictable maintenance rhythm that fits easily into your budget, billed in simple monthly installments.
During each maintenance round, we don’t just focus on the technical side. We also provide operational recommendations and tips to make your infrastructure more efficient.
At fixed, agreed intervals, we perform health checks to assess the status of your environment.
Why our customers trust us
Chossing who does what
Fully outsourcing your management? Not necessarily.
You can outsource your entire infrastructure, but you don’t have to.
You decide which components are relevant for your organization. Some customers choose to outsource only part of their environment, such as backups, for instance.
Because we work at scale and leverage automation, we can usually organize maintenance much more efficiently than when it’s handled entirely in-house.
This way, you prevent maintenance from consuming too much of your team’s time, interfering with other priorities, or worse — being forgotten, increasing the risk of downtime or cyberattacks.
Why choose Epact as your partner?
There are many companies that offer managed services, but we provide a few key advantages that make the difference.
Local contacts
Our local experts handle maintenance and health checks while also giving recommendations to optimize your infrastructure. And we’re always just one phone call away.
Tailored contracts
Every managed services contract we create is customized to the client’s needs. Scope, pricing model, and availability (business hours, after-hours, 24/7) are all flexible.
Access to extra expertise
You have access to all the expertise within the Cronos Group. If you need specialized knowledge, we can connect you directly with the right people.
How we work
We tailor our managed services to your specific challenges and needs. However, our structured approach always includes several recurring steps.
Introduction
Audit & improvement track
Maintenance & health checks
Proactive monitoring
Our partners, your guarantee of top quality
Heb je een specifieke vraag of opmerking?
Praat even met een van onze experts. Virtueel of face-to-face. Zonder verplichtingen. Wie weet kennen wij het antwoord op jouw vraag of hebben we de oplossing die jij zoekt.
Our other managed services
We offer managed services tailored to your company’s specific needs and requirements.
Service Desk
With a Service Desk contract, we provide reactive support. You contact us when an issue arises, and our local experts help you resolve it.
Proactive monitoring
With proactive monitoring, we handle the daily management, performance, and security of your infrastructure. Together, we create a win-win: you focus on the future, while we take care of the stable foundation.